We have an exciting opportunity for a Director, Creative Services to join our Global Marketing & Communications team!  You will play a vital role in leading the creation of branding, marketing, internal and promotional content that builds furthers AIG’s reputation and brand strategy.  You will lead a team that can handle a fast-paced environment with an ability to prioritize and work well under pressure while maintaining high levels of creativity and quality.   Serve as an integral player in corporate efforts to manage AIG’s reputation for quality, expertise, and customer service. 

 

This is a high visibility position leading a team that needs to deliver fresh yet stable design, including but not limited to data visualization, content marketing, interactive and motion graphic design, video, digital, social, and print communications.

 

This position can be based in our offices in either New York or London.  Please share your portfolio, which should demonstrate your ability to develop strong creative platforms, execute across multiple channels with strong art direction and motion graphics execution. Include a link (and password if applicable) for your portfolio to be considered for this position.

 

Specific responsibilities will include:

Develop a vision, strategy, organization and resource plan for AIG Creative Services' center of excellence, to complement the global footprint of AIG

Maintain relationships with AIG experts across the function including, branding, internal, digital, social and financial, communications to ascertain their needs and deliver excellent and consistent creative design and production

Lead and manage a team of design professionals, including skills assessment and building, workload allocation and career development 

Lead effective marketing and communications design projects in line with the brand strategy, such as: social postings, video, data visualization, photography, digital newsletters and emails, collateral materials, advertisements, infographics, PowerPoint presentations, and branded promotional materials, seeing them through from conception to finished production

Identify appropriate strategy for external resources and integrate with internal resources to build a flexible, scalable approach to global design. Includes all aspects of vendor evaluation, onboarding, and management

Manage production partners including quality control and cost and service relationships

Develop a plan for an in-house presentation center capability to support executive communications

Establish a design review process and work with management team and other departments to ensure projects are logged, tracked, and completed on time and on budget

Assist in enhancing the visual brand standards, responsible for guiding tone, manner and personality of all brand marketing materials, maintaining consistency with brand guidelines

Identify hardware, software and training platforms necessary to maintain capabilities and skills for current and emerging communications vehicles, including global adaptation and distribution of creative materials

 

Job Requirements:

10+ years of professional design and creative management experience

A strong design aesthetic and an inspiring portfolio of strategic marketing and communications

Able to work in MS Office, MS Sharepoint, Adobe Creative Suite, Figma and Monday.com.

Team leadership and management experience and judgment 

Excellent problem-solving and organizational skills, and a good eye for detail, with a focus on consistency and technical accuracy

Proficiency in current and emerging creative development and production technologies

Ability to lead, prioritize, manage time, plan well and organize work to meet conflicting deadlines

Ability to work well in a team environment as well as individually to meet tight deadlines, supporting teammates and putting in extra time as necessary (go “above and beyond”)

Must multitask with the initiative and drive to complete projects under stress while maintaining a positive attitude and a collaborative demeanor

Bachelor's Degree or BFA in graphic design or related field

For positions based in NYC, the base salary range is $135,000 - $155,000, and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here:  2026 Benefits Overview

#LI-CY1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

CM - Communications

AIG Employee Services, Inc.