Director, Business Strategy - eCommerce Discovery ...
Walmart
Apply Location BENTONVILLE, AR Career Area Business Operations Job Function Business Strategy & Planning Employment Type Regular/Permanent Position Type Salary Requisition WD2387878 What you'll do at Position Summary...The Director of eCommerce Discovery is a senior eCommerce leader responsible for defining and executing the end-to-end vision, strategy, and roadmap for eCommerce and onsite discovery across Sam’s Club digital experiences. This role owns how Members find, explore, and engage with the assortment through personalization, AI and data-driven Member centric eCommerce experiences. This leader is responsible for driving long-term vision for personalized experience on eCommerce and has direct accountability for implementation of onsite AI applications and third-party integrations
The Director partners closely with eCommerce, Product, Engineering, Design, Data, Marketing, and Operations to translate Member missions and business priorities into intelligent, relevant, and scalable discovery experiences. This leader plays a critical role in Sam’s Club’s FY27 strategy, leading the transformation to personalized, AI-driven, mission-based discovery while ensuring operational excellence, experimentation rigor, and measurable business impact.What you'll do...Strategic Thinking: Ability to define a clear discovery vision and translate it into executable, multi-year roadmaps aligned to business growth and Member value.Ownership: Direct accountability for discovery outcomes including engagement, personalization utilization, browse performance, add-to-cart, and downstream conversion.Execution Excellence: Proven track record delivering complex, high-impact discovery initiatives across search, browse, and personalization at scale.Cross-Functional Influence: Exceptional stakeholder management skills with the ability to align Product, Engineering, UX, Data Science, Marketing, and Operations without direct authority while understanding / managing business tradeoffs.Data-Driven Decision Making: Deep comfort using analytics, experimentation, and insights to prioritize work, measure impact, and optimize performance.Technical & AI Acumen: Strong understanding of modern eCommerce discovery architectures, relevance systems, personalization platforms, and applied AI/ML (no coding required).Member Obsession: Deep empathy for Member missions and a relentless focus on relevance, trust, and ease of discovery across every trip. Requirements 10+ years of experience in digital product, eCommerce, or platform leadership roles5+ years of experience owning or leading discovery domains such as search, browse, category experiences, or personalization at scaleProven ability to set vision and strategy and translate it into clear, executable roadmapsStrong cross-functional leadership experience influencing Product, Engineering, UX, Data Science, and Marketing teamsDemonstrated success improving discovery engagement, add-to-cart, and conversion through relevance, personalization, and experimentationData-driven mindset with hands-on experience using analytics, testing frameworks, and performance metrics to inform decisionsExperience leveraging AI-driven discovery, personalization, or recommendation systems in a large-scale eCommerce environment
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 6 years’ experience in retail merchandising, operations management, or related area OR 8 years’ experience in retail merchandising, operations management, or related area.
2 years’ supervisory experiencePreferred Qualifications...
Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while being welcoming of all people.
The Director partners closely with eCommerce, Product, Engineering, Design, Data, Marketing, and Operations to translate Member missions and business priorities into intelligent, relevant, and scalable discovery experiences. This leader plays a critical role in Sam’s Club’s FY27 strategy, leading the transformation to personalized, AI-driven, mission-based discovery while ensuring operational excellence, experimentation rigor, and measurable business impact.What you'll do...Strategic Thinking: Ability to define a clear discovery vision and translate it into executable, multi-year roadmaps aligned to business growth and Member value.Ownership: Direct accountability for discovery outcomes including engagement, personalization utilization, browse performance, add-to-cart, and downstream conversion.Execution Excellence: Proven track record delivering complex, high-impact discovery initiatives across search, browse, and personalization at scale.Cross-Functional Influence: Exceptional stakeholder management skills with the ability to align Product, Engineering, UX, Data Science, Marketing, and Operations without direct authority while understanding / managing business tradeoffs.Data-Driven Decision Making: Deep comfort using analytics, experimentation, and insights to prioritize work, measure impact, and optimize performance.Technical & AI Acumen: Strong understanding of modern eCommerce discovery architectures, relevance systems, personalization platforms, and applied AI/ML (no coding required).Member Obsession: Deep empathy for Member missions and a relentless focus on relevance, trust, and ease of discovery across every trip. Requirements 10+ years of experience in digital product, eCommerce, or platform leadership roles5+ years of experience owning or leading discovery domains such as search, browse, category experiences, or personalization at scaleProven ability to set vision and strategy and translate it into clear, executable roadmapsStrong cross-functional leadership experience influencing Product, Engineering, UX, Data Science, and Marketing teamsDemonstrated success improving discovery engagement, add-to-cart, and conversion through relevance, personalization, and experimentationData-driven mindset with hands-on experience using analytics, testing frameworks, and performance metrics to inform decisionsExperience leveraging AI-driven discovery, personalization, or recommendation systems in a large-scale eCommerce environment
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum QualificationsBachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 6 years’ experience in retail merchandising, operations management, or related area OR 8 years’ experience in retail merchandising, operations management, or related area.
2 years’ supervisory experiencePreferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading a cross-functional teamMasters: Computer Engineering, Masters: Computer Science, Masters: Mathematics, Masters: Supply Chain, Masters: TransportationPrimary Location...2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. About Sam's Club Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while being welcoming of all people.
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