Qatar Airways is seeking experienced professionals for the role of Digital Transformation & AI Senior Analyst based at Combined Delivery Center (CDC) in Ahmedabad, India.

The Digital Transformation & AI Senior Analyst designs, builds, and operationalizes AI solutions that deliver measurable business impact across Global Business Services (GBS). The role partners with process owners and IT/Digital to discover high value use cases, develop production grade models, and implement AI practices to ensure safe, reliable, and compliant AI at scale.

Responsibilities:

Assess the effectiveness and efficiency of finance shared services processes through data analysis and process mapping for all service lines.Discover, prioritize, and shape AI/automation use cases with business leaders; run structured discovery and rapid experimentation to validate value and feasibilityDesign and deliver end to end AI solutions (data ingestion, feature engineering, model training, evaluation, deployment, and monitoring) with strong documentation and reproducibility;Apply CASE principles (Centralize, Automate, Simplify, Eliminate) in AI solution design and process change recommendations; quantify benefits (time/cost/qualityPartner with IT/Digital to integrate AI services with enterprise platforms (e.g., Oracle embedded AI, data warehouses, APIs) ensuring security, performance, and maintainabilityLead proof‑of‑concepts through to industrialization; establish acceptance criteria, success metrics, and ROI tracking; create playbooks/templates to accelerate future deliveryImplement model governance and adhere to enterprise policies for ethical AI and risk managementManage stakeholder expectations and cross functional alignment; facilitate workshops and design reviews; contribute to the broader digital/AI transformation roadmapProduce high‑quality technical and user documentation; enable transition to BAU support with clear runbooks and monitoring dashboardsCollaborate with service line leaders to establish databases of processes and other documentation that support business plans, business improvements, core activities and further implement sustainable process improvements.

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