Digital & Technology Operations Director Job ID 221432 Posted 16-Jul-2025 Service line Corporate Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Richardson - Texas - United States of America About the Role: As a CBRE D&T Operations Director, you will assist with the oversight of the Digital and Technology Operations team. This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users. What You’ll Do: + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. + Set and track staff and department deadlines. Mentor and coach as needed. + Implement and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives + Evaluate metrics for day-to-day operations to ensure efficient and timely completion of tasks. Report findings to Sr. Director. + Assist with creating strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs. + Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed. + Observe current operational processes and performance, recommending solutions for improvement where necessary. + Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance. + Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. + Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department. + Significantly improves and changes existing methods, processes, and standards within job discipline. What You’ll Need: + Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. + Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. + Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Expert organizational skills and an advanced inquisitive mindset. Why CBRE? At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in. + CBRE named a Fortune’s Most Admired Real Estate Company Fourteen years in a row + CBRE agrees to acquire J&J Worldwide Services, a leading provider of engineering services, base support operations and facilities maintenance for the U.S. federal government. + Named a World’s Most Ethical Company by Ethisphere for 11th consecutive year. + Ranked #3 on Barron’s Most Sustainable Company list **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)