Experis IT ManpowerGroup has partnered with a leading **Financial company in the Charlotte, NC area for an on-site Digital Product Manager role to assist their team** . **Industry: Financial services company** **Title:** **Digital Product Manager** **Location:** **Charlotte, NC** **Duration:** **12 months** **Pay: $57 per hour.** **Job Description** We are seeking a highly skilled and experienced Agile Scrum Master to join our dynamic team. The ideal candidate will be comfortable leading a scrum team, managing stakeholder engagement, and ensuring a world-class user experience. Familiarity with AI/Chatbot technologies is preferred but not required. **Key Responsibilities:** + Lead and manage scrum teams, ensuring adherence to Agile principles and practices. + Engage and manage stakeholders, ensuring their needs and expectations are met. + Collaborate with product analysts and technology teams to create and review user stories. + Develop and manage product roadmaps, ensuring alignment with business goals. + Refine and maintain a healthy backlog of items, ensuring proper linkage (Story - Feature - Epic). + Accept user stories after they meet the acceptance criteria and the definition of done. + Collaborate with L2/L3 product managers on the overall product intention map. + Establish, communicate, and monitor product area goals and performance indicators. + Facilitate frequent collaboration between stakeholders and teams throughout the product lifecycle. + Prioritize and manage a clearly understood product area backlog aligned with the product area vision and goals. + Work with product analysts to define and refine user stories, including business readiness stories. + Ensure all known work is added to the backlog and made transparent. + Identify and resolve sequencing and prioritization conflicts across products and product areas. + Address escalated impediments and answer questions from the team. + Maintain continuous and cadenced communication with product managers and delivery teams. + Coordinate with scrum masters, delivery leads, and other supporting roles shared across delivery teams. **Qualifications:** + Proven experience leading scrum teams and managing Agile processes. + Strong stakeholder management and engagement skills. + Experience in user experience (customer and/or employee experience journey). + Familiarity with AI/Chatbot technologies is a plus. + Excellent communication and collaboration skills. + Ability to prioritize and manage multiple tasks effectively. + Strong problem-solving and conflict-resolution skills. **Education:** Bachelor's degree in Computer Science, Information Technology, or a related field. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.