BJ's Club Support Center Marlborough, MA, United States of America
9 hours ago
Digital Ops Intern

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

Weekly Pay: Get paid every week so that you can manage your money on your terms.Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*Employee Stock Purchase Plan:  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

BJs Wholesale Club, Summer Intern Program

Join the Club as a Summer Intern and kickstart your career.  

Our internships are rooted in individual growth, professional development, business exposure and project ownership. Interns primarily spend their time focused on their assigned area of the business. Throughout the summer, intern program managers will host a variety of development focused activities to enhance professional development, provide exposure to all aspects of our business, and engagement events with fellow interns.

Digital Operations Intern

Program Summary

Duration: 11 weeks, Summer 2025 Dates: June 2nd – August 15th

Site Visits

Weekly IKE Sessions (Information Knowledge Exchange) with Senior leadership

Skills Workshops

Weekly Coffee Chats + Coffee with the CEO

Final projects and presentations

Engagement events

Some Travel required

Overview
This internship supports the Digital Commerce and Operations teams by improving vendor data quality and documenting how vendors flow through our commerce platforms. The intern will help map end-to-end vendor onboarding processes and assist with vendor record cleanup in Rithum (CommerceHub), ensuring accurate, reliable data across integrated systems.

Key Responsibilities

Process Mapping & Documentation

Document the end-to-end vendor onboarding and order flow from vendor setup through order processing

Create clear swimlane or flow diagrams showing interactions between Vendors, Digital Ops, Data Governance/Master Data, Rithum (CommerceHub), SAP, and OMS

Identify system dependencies, checkpoints, SLAs, and approval steps

Partner with subject-matter experts to validate and refine process documentation

Produce training-ready artifacts and supporting documentation

Vendor Data Cleanup & QA (Rithum)

Review and clean vendor records in Rithum (CommerceHub), including warehouse assignments, order and ship methods, and key data fields

Validate required fields, identify duplicates or inconsistencies, and track changes

Perform basic QA using defined checklists or test scripts

Escalate data issues or exceptions to the appropriate teams

Skills & Qualifications

Strong attention to detail and comfort working with structured data

Basic understanding of order management or supply chain systems (OMS, SAP, or similar)

Proficiency in Excel or Google Sheets (filters, lookups, pivots)

Ability to clearly document processes and communicate findings

Familiarity with diagramming or visualization tools (Visio, Lucidchart, Miro, or PowerPoint)

Comfortable coordinating with cross-functional partners and knowing when to escalate questions

What You’ll Gain

Hands-on experience with enterprise commerce platforms and system integrations

Exposure to vendor onboarding, data governance, and digital operations workflows

Practical experience creating documentation used for training and operational execution

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $20.00 - $25.00
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