Job Description

The Digital Experience Product Manager is responsible for driving the strategy and quality or our MyStateStreet platform. State Street’s product office is responsible for continuous product innovation and platform modernization and requires experienced leaders in product management to engage across the organization and ensure delivery against milestones towards target state.

The candidate will be a subject matter expert of MyStateStreet covering the Americas and will engage with internal and external clients to fully understand the market, competitive landscape, trends, and business needs. The candidate should possess accounting and custody data domain experience, excellent communication skills and an ability to provide clients with robust solutions within an existing technology framework. The role reports to the Digital Experience Product Management lead.

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

As Digital Experience product manager, you will

Providing training and demonstrations of MyStateStreet’s core capabilities to internal users

Drive product enhancements through collaborative discussions with internal stakeholders

Identify product deficiencies in comparison to competitor solutions

Be a stakeholder in the full life cycle management of the product suite including design and oversight, product prioritization and decision to replace and/or terminate product capabilities

Generate new feature ideas and enhancements to existing products

Communication of product strategy, including market requirements and opportunities to both internal audiences

Working with a report development team, manage, prioritize and deploy reporting solutions to our users

Implement a framework with which to document and communicate out new reports and/or enhancements to users

Minimum Qualifications:

Undergraduate degree, preferably with business, economics or information technology major

Minimum 5-7 years in financial services role

Experience in client presentations, preferably conducting software demonstrations in live settings

Strong track performance and results driven track record

Ability to travel when required

Desired Skills:

Experience in selling/demonstrating financial services software

Excellent verbal presentation, written communication, active listening and interpersonal skills. Engaging “Story Telling”.

Good business acumen, nimble, able to gracefully handle questions and challenges during live demo setting

Solid understanding of technology, able to solve challenges with connectivity, displaying data at client sites, etc.

Capability to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed

Proven capability with process improvement and delivering meaningful results in their current roles

Ability to work in a fast-paced environment with a diverse group of people

Risk identification and assessment (i.e. Proven Risk Excellence)

Solid MS Office Excel/PowerPoint skills, Organizational skills and time management

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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