Rosemont, IL, USA
4 days ago
Digital Commerce Product Manager, Customer Activation (Remote)

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

At US Foods®, innovation and technology is our superpower. By expanding our digital ecosystem and leading with a customer-first mindset, we’re delivering technology that empowers our customers and simplifies business. As we transform the digital landscape of the foodservice industry, we’re outpacing our competitors faster than ever before.

We believe diversity is the cornerstone of creativity and innovation—and we foster an open, inclusive, flexible work environment that supports our transformation.

We are seeking a skilled Product Manager to lead the digital customer onboarding and activation experience. This role is responsible for building and enhancing capabilities that accelerate customer activation and support key business objectives.

The ideal candidate earns trust quickly, works seamlessly across cross functional teams, and demonstrates a proven ability to translate insights into features that streamline the lead to customer journey. The Product Manager will lead discovery, define and prioritize features, and partner with one or more Product Owners to execute the roadmap for their focus area.

The work for the Digital Commerce Product Manager position is completely remote anywhere in the United States except Hawaii or United States Territories. 

RESPONSIBILITIES  

Product Planning and Execution (35% of time)

Market and Customer facing role collaborates across departments to identify business needs

Develop and execute product roadmaps for specific feature areas

Drives targeted outcomes/KPI objectives via prioritized features and technical enablers

Contribute to and participate in monthly product review meetings with senior product leadership

Product Development (40% of time)

Utilize agile methodologies within your product area

Works with product owners to communicate business requirements and establish feature acceptance criteria, accepts features into the product

Communicates new enhancements to the organization and customers

Market and User Research (15% of time)

Conduct monthly competitive analyses of 2-3 key market competitors

Participate in quarterly user research sessions with customers

Lead ongoing analysis and insights of adoption and business performance to support stakeholder decision-making

Team Collaboration & Cross-functional Coordination (10% of time)

Present weekly product updates to stakeholders

Work closely with Engineering, Design, and QA teams throughout the product development cycle

Collaborate with Marketing to develop product messaging and launch plans


WORK ENVIRONMENT

Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.

MINIMUM QUALIFICATIONS

5+ years of total professional experience

3+ years of experience in Product Management

3+ years of experience in eCommerce industry

3+ years of experience in sales lifecycle management and digital onboarding

Experience collaborating with cross-functional teams

Track record of contributing to products generating $10M+ in annual revenue

Up to 10% travel

EDUCATION

Bachelor's degree required in Business Administration, Computer Science, or related field

This role will also receive annual incentive plan bonus.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. 

To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).  The expected base rate for this role is between

$85,000 - $145,000

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

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