**DESCRIPTION** **Key Responsibilities:** + Apply documented procedures and policies to perform diagnostics and complex repairs. + Perform preventative maintenance based on engine assessments. + Complete required documentation, such as work completed documents, time sheets, warranty claims, and quality forms. + Complete training in line with skill and business requirements. + Coach and develop technicians and/or apprentices, transferring knowledge and experience to others. + Maintain work area and tools for cleanliness and proper operation. + Adhere to and ensure adherence to all relevant Health, Safety & Environmental policies, procedures, and legislation. **RESPONSIBILITIES** **Qualifications and Competencies:** + **Communicates effectively:** Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. + **Customer focus:** Build strong customer relationships and deliver customer-centric solutions. + **Develops talent:** Develop people to meet both their career goals and the organization’s goals. + **Self-development:** Actively seek new ways to grow and be challenged using both formal and informal development channels. + **Situational adaptability:** Adapt approach and demeanor in real time to match the shifting demands of different situations. + **Health and Safety Fundamentals:** Champion and model proactive health and safety behaviors. + **Diagnostics Application:** Translate customer complaints to develop troubleshooting plans and validate repairs. + **Electronic Service Tool Application:** Utilize appropriate electronic tools to maintain products or diagnose and troubleshoot issues. + **Engine Systems Interactions:** Interpret and analyze interactions of internal and external electrical and mechanical systems. + **Product Repair and Maintenance:** Repair and maintain mechanical/electrical products following guidelines. + **Service Documentation:** Create and verify customer, equipment, and technical information. + **Technical Escalation:** Obtain product technical issue information and utilize available resources for resolution. + **Values differences:** Recognize the value that different perspectives and cultures bring to an organization. **Education, Licenses, Certifications:** + Apprentice Trained Engine Technician (Preferred) + Vocational diploma from relevant technical institution + Locally valid driving permit (Preferred) + This position may require licensing for compliance with export controls or sanctions regulations. **Experience:** + Advanced level knowledge of and/or experience with engine products. + Experience providing technical advice and coaching to more junior technicians (preferred). **QUALIFICATIONS** - **Job** Service **Organization** Cummins Inc. **Role Category** On-site with Flexibility **Job Type** Technician **ReqID** 2423632 **Relocation Package** Yes **100% On-Site** No