Our client, a leader in technology support, is seeking a Desktop Technician to join their team. As a Desktop Technician, you will be part of the Global Technology Services department supporting various internal teams. The ideal candidate will have strong communication skills, a solution-oriented mindset, and the ability to work collaboratively, which will align successfully in the organization. **Job Title:** Desktop Technician 1 **Location: Remote (Greater St. Louis Area)** **Pay Range: $18-21 per hour** **What's the Job?** + Deliver **advanced troubleshooting and support** across a wide range of technologies, including: + **Hardware and peripherals** + **Desktop applications** such as Microsoft Outlook, Excel, Word, and OneDrive + **Cloud platforms and middleware** + **Windows 11** and related desktop operating systems + Provide **functional support for SAP systems** , ensuring seamless user experience and issue resolution + Use **ServiceNow** to manage and track incidents, service requests, and contribute to the knowledge base + Administer systems remotely using tools like **RDP** , **Microsoft Teams** , and other remote access platforms + Collaborate effectively with **cross-functional teams** and global IT colleagues to resolve complex issues and support ongoing initiatives + Participate in an **on-call rotation** to address urgent or production-impacting issues **What's Needed?** + Associate's degree in a technology discipline or relevant business systems. + Minimum three years of experience in support of global infrastructure in a multinational organization. + Troubleshooting experience with hardware, desktop applications, cloud applications, and Office 365. + Experience with ServiceNow and remote administration tools. + Ability to prioritize workload effectively and work unsupervised in a remote environment. **What's in it for me?** + Opportunity to work in a dynamic and supportive environment. + Gain exposure to global support issues and manufacturing technologies. + Immersive learning opportunity with insight into agile IT support processes. + Be part of a team that values continuous improvement and collaboration. + Contribute to the success of a leading organization in technology support. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly PayIf this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.