Our client, a government agency specializing in public services, is seeking a Desktop Support professional to join their team. As a Desktop Support, you will be part of the IT Support Department supporting the internal technical team. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization. **Job Title:** Desktop Support **Location:** Milwaukee, WI - Hybrid/On Site positions: Must be a CURRENT WI resident. No relocation allowed. This position is onsite with future ability to be hybrid. Maximum of 1 remote days per week. **What's the Job?** + Provide end-user technical support for Windows environments, including Windows 10 and Windows 11 + Install, configure, and support Microsoft Office Suite and desktop applications + Manage and troubleshoot desktop technology, including Multi-Function Devices (print, fax, copier, scanner) and mobile devices such as Android phones, iPhones, and iPads + Respond to escalated support issues from the internal Service Desk with expert-level resolution + Assist in maintaining and updating hardware and software inventories and documentation **What's Needed?** + Minimum of 5+ years of experience in end-user technical support within Windows environments + Extensive knowledge of Windows 10 and Windows 11 operating systems + Proficiency in supporting Microsoft Office Suite and desktop technology + Experience with Multi-Function Devices and mobile device support + Ability to work during CST business hours (9:00 am - 3:00 pm or as defined by the hiring manager) **What's in it for me?** + Opportunity to work on impactful projects within a public service environment + Potential for contract extension beyond initial term + Work in a collaborative and supportive team setting + Gain valuable experience supporting government operations + Be part of a mission-driven organization committed to public service excellence **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.