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Senior Design Operations Contractor (Remote)

Type: Contract-to-Hire

Duration: 6 Months+ (Likely Extensions/Conversion to FTE)

We're seeking a thoughtful and proactive Design Operations Contractor to help a high-performing design team operate at its best. This is a net new position created to address challenges around velocity, rigor, and operational cohesion.There is a general lack of standardized processes that will need to be addressed from a high level, thought leader perspective.

You'll work closely with design leadership and cross-functional partners to streamline operations and foster a healthy, productive design culture.

Immediate Focus Areas

Workflow Optimization - Improve delivery speed and process efficiencyTool Management - Assess current tools, identify gaps, and recommend improvementsMetrics Development - Create KPIs to measure design ops effectiveness

Responsibilities

Refine and maintain design workflows to reduce friction and improve consistencyCoordinate cross-functionally with product, engineering, and marketing teamsAdminister and optimize design tools (e.g., Figma, Miro, Notion)Support design rituals like critiques, retros, and showcasesMaintain documentation and knowledge management systemsTrack and report on team health, project progress, and operational improvementsManage vendor relationships and assist with budget tracking for tools, training, and events

Requirements

3-5 years in design operations, program management, or similar roles within design/product orgsStrong organizational and communication skillsExperience with design tools and systemsCollaborative mindset and ability to build trust across disciplinesComfortable in stable environments focused on continuous improvement

Preferred Qualifications

Background in design or UXExperience in remote/distributed teamsFamiliarity with agile or lean methodologiesExperience building a Design Ops program from the ground up pbmad11326_1768326591 To Apply for this Job Click Here