**Career Area:** Supply Chain and Logistics **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Role:** Responsible from order forecast and demand changes with customers. Responsible to make sure requests can be successfully ship on time. **What you'll do:** + Supervising and controlling new sales orders, identifying the key elements and communicate downstream for required actions. + Manage customer priorities, high priority back orders, back orders and past due. + Serving as primary contact for customer inquiries; primary escalation process. + Evaluate restrictions to meet the sales plan and communicate impact to Demand planning supervisor. **Education Required:** + Degree Completed in Industrial Engineering or related to a Supply Chain field of choice + Intermediate to advanced conversational English. **In this role, you will have the opportunity to bring your unique skills and experiences to the table.** **Accuracy and Attention to Detail** + Processes detailed information accurately. + Able to analyze operations, propose improvements, and apply technological tools that optimize time and efficiency. **Analytical Thinking** + Able to identify optimization opportunities, propose technological solutions, and actively participate in digital transformation projects. + Proficient in techniques and tools that enable effective analysis; capable of identifying root causes and generating alternative solutions. + Applies logic and intuition to interpret data and draw well‑supported conclusions. **Data Gathering & Analysis** + Intermediate to advanced knowledge of SAP (preferably the Sales module). + Knowledge in structuring, updating, and maintaining databases. + Skilled in handling information, data cleansing, advanced queries, and in the use of tools such as advanced Excel, Power BI, and Power Apps. + Understanding of techniques and processes for objective data collection and analysis. + Follows proper processes and policies for data gathering and analysis. **Effective Communication** + Ability to clearly convey, receive, and interpret information through appropriate communication behaviors. + Delivers oral presentations and prepares written reports relevant to the role. **Top Candidate Profile** + Knowledge of supply chain and S&OP, preferably in demand and order processes, and production demand planning. + Advanced English. + Strong database management skills. + Skilled in process automation and digitalization. **Additional information:** + This vacancy is 100% face-to-face and the location is Santa Catarina + Don't forget to place your CV in English + This position works Monday-Friday + Relocation assistance is available for this position. **Final details:** Please frequently check the email associated with your request, including the spam/junk folder, as this is the primary correspondence method. If you would like to know the status of your application, please use the candidate login on our employment website as it will reflect any updates on your status. **The Caterpillar Code of Conduct states that we will select and place personnel based on their qualifications for the work to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. In this company we do not request pregnancy tests, nor HIV tests as requirements for entry, permanence or job promotion.** **Posting Dates:** January 21, 2026 - January 28, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .