**Career Area:** Supply Chain and Logistics **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Role:** Serves as a key liaison between customers and internal operations by supporting inquiries related to order lead times, configuration changes, and delivery expectations. Ensures material availability aligns with production schedules and inventory targets to maintain operational continuity. Manages the intake and validation of new orders and order modifications, ensuring accurate processing within the order management system and alignment with production capabilities. **What it Will Do:** + Monitors inventory levels against target thresholds to ensure optimal stock availability and minimize excess. + Supports short-term and tactical planning efforts to balance supply and demand across production lines. + Utilizes forecasting tools and ERP systems (e.g., SAP) to analyze demand trends, seasonal variations, and capacity constraints. + Identifies and escalates potential supply chain risks or bottlenecks that may impact production schedules. + Serves as a primary point of contact for customer inquiries, providing accurate and timely updates on lead times, production schedules, order modifications, rescheduling, and shipping dates. + Capable of aligning customer orders with the sales and production plan to support monthly delivery and revenue targets. + Coordinates cross-functionally with departments such as Sales, Logistics, and Manufacturing to prioritize customer needs and resolve conflicts. + Adapt quickly to dynamic production environments and shifting customer priorities, maintaining service levels and responsiveness to evolving needs. + Provide clear, concise, and timely updates and recommendations to both technical and non-technical audiences, ensuring alignment and transparency across the supply chain. **Education Requirement:** + Bachelor’s degree in industrial engineering, international business or related Supply Chain preferred. + Intermediate level of English (conversational and written) **What skills will the ideal candidate have:** **Data Gathering & Analysis** + Knowledge of data gathering and analysis methodologies, including documentation of data sources and validation of data accuracy. + Proficiency in implementing procedures and policies related to data processing functions. **Planning: Tactical, Strategic** + Skill in monitoring progress against established plans, identifying variances, and supporting corrective actions. + Capacity to develop tactical plans within assigned areas under guidance. **Effective Communications** + Ability to provide clear and effective technical and behavioral feedback. + Interpersonal and influencing skills to ensure alignment and collaboration. **Demand Management** + Proficient in Microsoft Excel at an intermediate level. + Skill in identifying and summarizing operational issues within demand management processes. + Desired: proficiency with demand planning tools to support forecasting and seasonal analysis **Forecasting** + Proficiency in gathering and analyzing demand data to support short‑term forecasting **Top Candidate Will Have:** + Knowledge of MRP (Material Requirements Planning) systems or similar + Proficient in SAP at an intermediate level, in planning modules. + Advanced level of English **Additional information:** + Your work schedule is Monday-Friday + This position will be in Santa Catarina + Don’t forget to include a resumé in English in your profile in Workday + Sponsorship for foreign candidates aren´t available + Domestic Relocation assistance isn’t available for this position. **Final details** Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. **The Caterpillar Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender, gender, gender identity, sexual orientation, age or disability. In this company we do not request pregnancy tests, nor HIV tests as requirements for employment entry, permanence or promotion.** **Posting Dates:** January 27, 2026 - February 3, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .