Performs pick-up and delivery services, cleans equipment, and performs minor repairs on AtHome Medical equipment. In addition, performs routine setup and instructs patient/client in proper safe use of equipment.
Principal Accountabilities:
· Assists when necessary with the pulling of equipment and supplies from the warehouse as prescribed on the patient order ticket.
· Loads the equipment and supplies onto a delivery vehicle when necessary.
· Determines or obtains the best delivery route, then drives vehicles on that route to deliver equipment and supplies ordered in a timely manner.
· Routine maintenance/preventative maintenance of oxygen concentrators.
· Provides patient orientation, instructing on the proper use of equipment.
· Works with patients to solve a variety of problems thereby acting as a company field representative which includes troubleshooting, servicing, evaluating equipment for repairs and repairing certain equipment falling into a specific scope of service for delivery technicians.
· Picks up rental equipment as directed.
· Returns and offloads returned rental equipment at the warehouse facility.
· Completes delivery and pick-up paperwork as well as supporting documents promptly and accurately, returning said paperwork to appropriate personnel.
· Attends all required training on an annual basis and displays necessary level of competency in these areas prescribed as mandatory in-services.
· Maintains a neat, clean, personal appearance and reports to work each day in uniform.
Participate in on-call rotation.