Mumbai, Maharashtra, India
72 days ago
Delivery Partner
We are seeking a seasoned Delivery Head - Project Implementation with deep expertise in the Source-to-Pay (S2P) / Procurement domain to lead and scale our global services organization. This leader will define the professional services strategy, ensure delivery excellence, and drive measurable business outcomes for our customers through large-scale procurement transformation programs. The role demands a balance of strategic vision, practice excellence, and domain leadership to deliver world-class S2P solutions built on customer value, innovation, and satisfaction.Key Responsibilities Strategic Leadership: Define and execute the global professional services strategy for procurement and S2P transformation, aligned with business growth and customer success outcomes. Practice Development: Build and scale a world-class S2P-focused professional services team across geographies; establish delivery frameworks, best practices, and accelerators. Customer Value Realization: Partner with C-level executives to ensure seamless onboarding, implementation, and adoption of Source-to-Pay solutions, delivering tangible business impact. Delivery Excellence: Lead large-scale, complex S2P transformation programs with strong focus on governance, quality, and customer satisfaction. P&L Ownership: Own and manage the P&L for Professional Services, ensuring revenue growth, profitability, and efficient resource utilization. Innovation & Automation: Leverage AI, automation, and analytics to accelerate procurement solution delivery, optimize implementations, and create scalable service models. Business Growth: Partner with Sales, Product, and Customer Success to create differentiated S2P offerings, support pre-sales, and identify new revenue streams. Thought Leadership: Represent Zycus in global procurement forums, publish domain insights, and position our Professional Services as a strategic differentiator.
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