Job Description This position is a Delivery Architect/Team Technical Lead responsible for guiding the design, configuration, extension, and delivery of Microsoft Dynamics 365 Finance & Operations (F&O) features and functions, as well as integrations with other system components that support core business operations. The Delivery Architect ensures that solution capabilities, customizations, and integrations across these platforms align with enterprise architecture standards, business requirements, and best practices for scalability, maintainability, and performance. The Delivery Architect/Team Technical Lead plays a key role in defining solution patterns, advising development teams on extensibility approaches, and ensuring that functional and technical designs support end‑to‑end business processes. This includes overseeing integrations between F&O, CRM, and all LCT system components, ensuring data consistency, reliability, and secure interaction across platforms. The position provides technical leadership throughout the delivery lifecycle; supporting backlog refinement, solution estimation, development and development oversight, code quality, and release readiness. The Delivery Architect/Team Technical Lead also leads other team members in troubleshooting complex application issues, identifying root causes, while guiding the team toward sustainable resolutions that protect system stability. As a member of LCT, the Delivery Architect/Team Technical Lead collaborates closely with product owners, functional analysts, developers, and QA to ensure that solution increments meet architectural standards and are delivered predictably. The Delivery Architect/Team Technical Lead will lead assigned work efforts, help prioritize technical tasks, and provide expert guidance to support continuous improvement in solution delivery practices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Assigned Work Activities (Duties and Tasks): Duty: Design, develop and deliver scalable, secure, and high‑quality technical solutions within the Dynamics 365 F&O platform, and across Leave & Care Technology’s integrated systems. Tasks: Define and validate the overall technical architecture for D365 F&O customizations, integrations, and extensions. Ensure alignment with Microsoft FastTrack guidelines, industry best practices, and enterprise architecture standards. Review and approve technical designs, data models, and integration patterns. Identify technical risks and propose mitigation strategies. Design, develop, and test customizations using X++, extensions, data entities, workflows, and Power Platform components as needed. Implement integrations using OData, DMF, Azure Logic Apps, Azure Functions, and other LCT middleware technologies. Optimize performance, scalability, and reliability of custom code and integrations. Support data migration activities, including mapping, transformation logic, and validation. Conduct hands‑on coaching sessions on Dynamics 365 F&O development patterns and tools Outcomes: Designs, develops, and delivers scalable, secure, and high‑quality technical solutions within the Dynamics 365 Finance & Operations platform, resulting in reliable system performance, reduced technical debt, improved solution stability, accelerated delivery velocity across sprints, enhanced user satisfaction, future‑ready architecture and maintainable extensions and well-engineered customizations that align with best practices. Duty: Design solutions and lead application development as the Delivery Architect and Development Lead an agile/scrum development team, and across all teams in Leave & Care Technology, while following agency standards and Leave & Care Technology agile, scrum and software development lifecycle practices. Tasks: Lead team to design, develop, and implement new features, systems, and processes Develop high quality solutions and help others to take on the most challenging engineering work Lead/participate in sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives. Provide accurate estimates and contribute to sprint commitments. Collaborate with cross‑functional team members to ensure user stories are well‑defined and technically feasible. Support continuous improvement of team processes and development practices. Direct optimizations and improvements to eliminate technical debt within applications, services, and systems Lead team members to detail tasks, resources, and timelines for work Align with program governance, so that the team’s work will realize scope, schedule, quality and cost targets. Ensure issues achieving targets are escalated issues are resolved. Track progress on team’s tasks, deliverables, and milestones. Outcome: Solutions developed align correctly with architectural direction, are delivered timely, and team the is supported to deliver quality, performant, scalable code that extends system capabilities. Duty: Ensure quality code and solutions standards are implemented within the team, including but not limited to enforcing coding guidelines, source control practices, performing code reviews, error logging, monitoring solutions, system documentation, manual and automated testing. Tasks: As team lead, establish and communicate best-practice standards for development staff and vendors. Review team technical output for quality throughout the Software Development Lifecycle (SDLC) Conduct code reviews and ensure adherence to best practices. Support and advise other developers in unit/component testing best practices, automation and coverage standards Support automated build and release processes using Azure DevOps. Troubleshoot and resolve defects identified during testing cycles. Implement and enforce coding standards, branching strategies, and DevOps pipelines. Assess and approve the inclusion of high-risk components into codebase following review Conduct code reviews and provide feedback on development practices in Azure DevOps Support developers by mentoring and providing feedback on peer review practices Ensure following tenets of development are addressed as part of solution development and implementation: Accessibility, Security, Privacy & Safety, Application Compatibility, and Performance and Manageability Coach and train developers on current and emerging development best practices Define objectives to monitor product and code quality Outcome: Software designed and built by team is released with minimal risk of component failure at scale, bugs and technical debt are minimized and rewrites are eliminated. All mission-critical components are reviewed and approved Duty: Consult with product owners, business SMEs and IT management on proper technical solutions Tasks: Act as conduit for team reaching out to solution architects, technical domain peers and business SME’s when necessary, including inside and outside the Leave and Care Division Translate business needs into comprehensive technical solutions by understanding constraints, dependencies, and requirements Advise on amount of effort needed for changes Review code to ensure implementation meets requirements Outcome: Business driven decisions made more efficiently and accurately so that highest technical investments are the right size and technical implementation. Duty: Periodically audit team’s existing documentation for correctness, completeness, usability, and accessibility Tasks: Make changes to documentation where appropriate to conform to division standards Collaborate with team and stakeholders to align the division quality standard for documentation contributed by multiple sources Ensure team is documenting according to best practice for documentation tools Outcome: Well-maintained technical and non-technical documentation that is accessible to relevant staff and can be used as an aid in development, troubleshooting, and training opportunities for work produced by the team leading to increased productivity, eliminating confusion and duplication of effort. Duty: Provide technical leadership by coaching team members on best‑practice approaches for solution implementation, software development, and testing. Tasks: Advise technical domain peers on impacts to solution architecture Advise team on application inventory to supply expertise needed to code solutions Introduce new, relevant technologies into solutions in collaboration with other architects and oversee its adoption with other technical leads Support test design and execution within the team, in Release Train and Incident Response. Evaluate new tools, frameworks, and integration technologies (Azure services, DevOps tooling, Power Platform components). Maintain a knowledge repository of best practices, coding standards, and architectural guidelines. Outcome: Increased LEAN capability with cross-functional architects so that investments across the agency align technically and financially. Quick-access information for executives so that steering committee decisions are made with latest and most accurate information and solid recommendations. Lower maintenance cost on current technology so that Agency can automate and find efficiency with incumbent resources and reduce dependency on market scarce resources. Duty: Respond to audits on technical implementation and troubleshoot defects in implementation design or software bugs when necessary Tasks: Investigate deployed version including change history, interfaces, and databases Determine impact and mitigation for audit findings where related to solution architecture Create broad mitigations that can be delivered to resolve findings in related situations or resolve software defects Outcome: Efficiently and thoroughly discover and mitigate audit findings so that Agency reduces liability from governing bodies such as Federal Department of Labor, IRS, OCIO and State Auditor's Office. Quick resolution of identified defects with acceptable solutions