Job Title

Deal Desk Specialist

Job Description Summary

The Deal Desk Specialist will support the Americas Deal Desk team by executing deal management activities. In this role, the Deal Desk Specialist will ensure high-quality, efficient, and effective services are provided by executing processes according to prescribed procedures and collaborating effectively with internal business partners.

Job Description

Essential Duties

Execute deal-related transactions and support deal closing processes via review of contract/legal documentation, entry of key data into enterprise systems, and resolution of write-off or missing payment inquiresEnsure efficient execution of deals through adherence to standardized, best practice procedures and anticipation of broker needsReview deals for accurate property, client, and commission terms to ensure the data included in contracts aligns to Cushman's internal systemsContribute to Deal Desk's knowledge management and the maintenance of standard operating procedure, best practice, and key policy documentationConduct quality review checks of peer Deal Desk Specialist work to ensure adherence to prescribed processes and accuracy of dataCollaborate and align weekly with Deal Desk Team peers to share best practices, proactively resolve issues, and identify ways to continuously improve the broker experienceIdentify gaps in Deal Desk processes (both operational and systematic) and provide recommendations for improvementsPerforms other related duties as required or requested.

Other Requirements & Administrative Duties

Bachelor’s Degree (Business, Finance, Accounting, etc.) preferred1 – 3 years of data management, project management, commercial real estate or related field of experienceProven track record of completing tasks according to SLAs or in accordance to a set of quality standardsDemonstrated ability to independently execute tasks and resolve conflicts as they ariseExcellent organization and time management skills with the ability to manage multiple tasks simultaneouslyStrong communication (written, verbal) and customer service skillsTeam-player capable of building strong working relationships with peers and Global based teamStrong analytical skills with high attention to detail and accuracyHighly proficient in Microsoft Office SuiteKnowledge of Salesforce, Workday, or other Accounting/Customer Relationship Management software

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $26.56 - $31.25

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”