Are you ready to make an impact in data solution operations? Join our team as a Data Solution Operations Analyst, where you'll play a key role in ensuring data quality and delivering exceptional service to our clients. This is your opportunity to work with cutting-edge technology, collaborate with diverse teams, and drive innovation in data management. Elevate your career with us and be part of a team that values excellence and growth.

As an Analyst in Fusion Service Delivery team, you will monitor and deliver data files and products to clients on a daily basis. You will also work with various teams to identify and resolve any operational or technical challenges that may affect service delivery. You will aim to provide seamless and satisfactory services to end users and clients. 

Job responsibilities:

Monitor files to ensure each dataset and product is delivered to end user and/or client Manage business as usual exceptions, identifies root cause teams and works closely with appropriate teams to resolve exceptionsSupport data mining and analytics to help define process flow and best practicesProduce metrics reporting to share with senior audiencesCreate Standard Operating ProceduresIdentify trends, patterns, and correlations to support data-driven decision-makingFacilitate communication and collaboration across various teams to drive exception resolution

Required qualifications, capabilities, and skills:

At least Bachelor's Degree in Business Analytics, Business, Finance, or related disciplinesAt least 1 year of work experience in Financial Services industryStrong analytical and problem-solving skills: Ability to analyze complex business problems and identify root causesExcellent communication and interpersonal skills: Ability to communicate clearly and effectively with stakeholders at all levelsMicrosoft Office Suite: Proficiency in using applications such as Word, Excel, PowerPoint, Teams and Outlook for documentation, data analysis, presentations, and communication

 Preferred qualifications, capabilities, and skills

Prior experience in either Fund Accounting, Collateral, Custody, Sustainable Investing, Reference Data, or Middle OfficeKnowledge of TableauKnowledge of Python/Jupyter NotebookKnowledge/use of Collibra (previously OWL DQ)Experience working in data management at an Asset Manager Fluency in Japanese will be an advantage to communicate and deal with clients in/from JapanData Analysis Tools: Proficiency in tools like Excel, Visio, SQL, Alteryx, querying databases & Confluence