Philadelphia, Pennsylvania, US
9 days ago
Data Manager, Business Process Effectiveness
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for managing the organization's data assets and role-based access controls, ensuring data is accurate, secure, and accessible only to authorized users. Oversees data governance, quality, and lifecycle processes, while designing and maintaining RBAC structures to support compliance, security, and informed decision-making. Works closely with business, IT, and security teams to enable reliable analytics and protect critical information.

Job Description

Core Responsibilities

Collect, clean, validate, and analyze data from multiple sourcesDevelop and maintain dashboards, reports, and visualizations to track key business metricsPerform trend analysis, variance analysis, and ad hoc analysis to identify insights and opportunitiesTranslate complex data findings into clear, actionable recommendationsPartner with business stakeholders to understand requirements and analytical needsDefine metrics, KPIs, and data definitions to ensure consistency and accuracySupport data-driven decision-making across teams and leadershipDefine and enforce data management standards, policies, and proceduresEstablish and maintain data governance frameworks, including data ownership and stewardshipCoordinate with IT, analytics, and application teams to resolve data-related issuesEnsure proper documentation of data sources, data models, and metadataTranslate business requirements into RBAC roles and permission sets that align with least-privilege principlesMonitor and resolve access issuesEnsure data integrity of access assignments and accurate role-to-user mappings.Respond to user access requests, troubleshoot access issues, and adjust roles where neededPerform other duties and responsibilities as assigned.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

User Experience (UX); Collaboration; End Users






Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

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