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Job Description
Subject matter expert for product data publication management from data creation and modification to publication. This role is responsible to ensure qualitative & timely availability of product information required by our customers and consumers.
*This role can either be in East Hanover, NJ or Toronto, CA, following a hybrid work schedule
Key Responsibilities
Responsible for the review and syndication of product content via information management system PIM. Including key logistical information, product label information, packaging updates, product claims, images, and enhanced marketing content.
Track, monitor and report on new creations, changes, delisting and E2E data object creation to ensure correctness and completeness
Collaborate with stakeholders from source systems to ensure accuracy of product content within PIM.
Master Data Governance (MDG & ECC)
Product Lifecyle Management (PLM)
Data Asset Management (DAM)
Partner with content owners to increase product content quality and remove barriers to execution
Error resolution management (data inconsistencies)
Partner with stakeholders to anticipate syndication needs
Troubleshooting of publication issues, working with content owners and product solution owners to ensure roadblocks are resolved
Respond to inquiries and requests for information in a timely manner
Support in driving Data Publication best practice standards
Support data analysts and business functions in issue solving, customer complaints and production issues
Support continuous improvement projects in data publication, quality and processes
Share best practice with Data Analysts and cross-functional teams delivering data for publishing
Aid to ensure data shared with customers and consumers follow local regulation (i.e. FDA, Health Canada)
Support best practice sharing and training of GTIN regulations and GS1 product measurement rules
Collaborate with IT, Product Solution Owners, Governance, and Sales teams to scale up and optimize syndication
Help ensure stored data is easily accessible to internal and external teams
More about this role
Knowledge, Experience, Education and Skills
3+ years of data management/systems experience preferably in a remote & x-functional context
Experience in Customer & Consumer relations
Minimum of 1 year experience in product content syndication
Experience utilizing retailer systems/portals and PIMs (ie. Informatica PIM, Salsify etc.) is preferable
Experience utilizing certified data pools (ie. 1WS, ProSYNC)
Detail-oriented with strong collaboration and prioritization skills
Ability to handle complexity and manage fine details
Problem solving and analytical skills
Passion for the evolving digital landscape and an interest in learning new technologies
Experience in working in a service function
Excellent communicator (oral&writing) in English
Advanced Microsoft Excel skills
Driven and results oriented
Degree in Data Management, IT, Computer Science or equivalent
Compensation:
The base salary range for this position is $73,900 to $101,650; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.
In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays, and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support availableBusiness Unit SummaryThe United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job TypeRegularService Operations (Delivery)Global Business Services