Job Title: Data Entry/Customer Service

Job Description

Serve as an internal and external point of contact for administrative and data entry support within the Applications Team. Utilize the LIS system for data entry and manage client information. Conduct high-volume data entry and organization tasks, provide customer service for new client and portal registrations, and ensure all updates are complete. Maintain and clean data as needed, answer, screen, and forward incoming phone calls, and respond to all inquiries courteously.

Responsibilities

Serve as a point of contact for administrative and data entry support.Use LIS system for data entry and manage client information.Conduct high-volume data entry and organizational tasks.Provide customer service for new client and portal registrations.Ensure all updates are complete and follow up with doctors' offices.Maintain and clean data as needed.Answer, screen, and forward incoming phone calls.Respond to all inquiries courteously and helpfully.Perform other administrative duties as assigned.

Essential Skills

Proficient in data entry and Microsoft Office.Experience with high-volume data entry and administrative tasks.Strong customer service skills, particularly in new client and portal registrations.Experience using LIS system or similar software.Ability to type at 50 words per minute.3 years of experience in a corporate office environment.

Additional Skills & Qualifications

High School diploma or equivalent.Self-starter with strong interpersonal and problem-solving skills.Ability to work collaboratively with all levels of staff.Detail-oriented with a high level of accuracy.Experience in the medical industry preferred.

Work Environment

Work in a friendly and casual office environment located in Montgomery County. The work hours are from 9 AM to 5 PM, with a 30-minute break. The team culture is direct and accountable, fostering professional growth and development. Enjoy phenomenal benefits, including a 401K with solid matching, and participate in company events like picnics and March Madness.

Job Type & Location

This is a Contract to Hire position based out of Rockville, Maryland.

Pay and Benefits

The pay range for this position is $16.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Rockville,MD.

Application Deadline

This position is anticipated to close on Sep 30, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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