At Nordstrom, we strive for excellence in workforce strategies, planning processes, and analytics that help our business and HR leaders optimize our workforce. This role will partner with diverse organizations across Nordstrom to develop strategies and workforce plans that inform business decisions by having the people needed in the right place, with the right skills, at the right time. This is accomplished through extensive knowledge of HR systems and structure, being a super-user/owner/business admin of planning, analytical and data visualization tools. This individual’s ability to collaborate within HR and across internal functional groups using data driven decision making is critical to success in the role.
A day in the life…
Partner with key stakeholders within the Workforce Management team and cross-functionally within HR, Finance, Store/Retail Operations and IT on KPI and data delivery/visualization needsParticipate in various workstreams to provide a foundation in advanced application of data intelligence, processes and toolsExtract relevant data from source databases to outline key trends around demand planning, staffing, and schedulingUtilize data visualization to bring data to life and tell a compelling story built around actionable insights and support the communication of solutions to stakeholdersEvolve the data analytics and reporting function by automating many of the time intensive (but largely static) data pulls and dashboards/visualizations being performed today, while incorporating new ideas and initiativesBuild and maintain self-service reporting and scenario planning tools to place the intelligence of HR workforce planning in store operations’ handsYou own this if you have…
Bachelor’s degree in business intelligence, statistics/data analytics, Management Information Systems, Industrial Engineering, Engineering Tech, or other “STEM” fieldProfessional certifications in Data Analytics, SQL, BigQuery, Looker Studio, Workday Adaptive Planning, or similar5+ years experience performing relevant work, especially in reporting, analytics, big data query, data visualization, or core workforce management principlesKnowledge and/or past application of forecasting evaluation, including deviation/error analysis, statistical controls, and time-series comparisonsData mining skills, including ability to select and join disparate, complex data setsHands-on experience with data visualization tools (ideally Looker and/or Workday), including the ability to develop dashboards from scratchGeneral understanding of Human Resources systems and employee data architecture, with a preference to Workday HCM/Scheduling/prism/Adaptive PlanningPrior systems user of MS Excel (Power Query/BI), Google Cloud Platform, and WorkdayStrong interpersonal, verbal and written communication skillsAbility to collaborate with cross-functional partnersWe’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
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Pay Range Details
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Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.