Job Title:

Danish-speaking Customer Support specialist (Travel industry)

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!

This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is fulltime only, part-time is possible after this stage)

About the role, as a Customer Support Specialist, you will be responsible for

Bringing great customer service to the customers via phone and e-mail,Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and moreFinding solutions for each individual customer to ensure their journey runs smoothly

To do great in this role, you must be fluent in Danish and have a good command of English. Other than that, we'd love for you to be flexible and dynamic addition to our team.

To make the most of your time here, we'll offer you this:

A salary of 1900,- Euros/GrossBonus up to 250,- Euros/GrossFlexible work scheduleA job you can do from the comfort of your own home or from our office in city center - you choose!A good health insurance which includes gym and dentistryPaid mobile phone billSupportive and fun coworkers (if we do say so ourselves)

Start date: August 2025.

Working hours: Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM

Location: Work from home (in Latvia) or office (Raiņa bulvāris 11, Riga)

Our recruitment process consists of a short phone interview, an online test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!

Amats: Klientu apkalpošanas speciālists

Esi gatavs jauniem karjeras izaicinājumiem? Pievienojies Concentrix komandai, kā klientu apkalpošanas speciālists. 

Tavi darba pienākumi būs sekojoši,

Atbildēt uz ienākošajiem zvaniem, e-pastu ziņojumiemSniegt attālinātu atbalstu par viesnīcas rezervācijām, lidojuma iespējām, pārrezervēšanas noteiktumiemKlientu datu ievade un apstrādeDarbs ar klientiem notiek dāņu (atkarīgs no tā, kuru valodu pārzin kandidāts) un angļu valodā. Konkrētā komanda ir piesaistīta atbalsta tālrunim, kas pieņem ienākošos zvanus lielākoties dāņu valodā, un dažkārt arī angļu valodā

Prasības,

Teicamas dāņu valodas zināšanas (C1 līmenis, gan mutiski, gan rakstiski)Labas angļu valodas zināšanas (B2 līmenis)Uz klientu vajadzībām orientētu attieksmi ar vēlmi palīdzēt rast risinājumus un sniegt atbildes uz klientu jautājumiem

Mēs piedāvājam,

Atalgojums:1900,- Euro / Bruto

Iespēja saņemt bonusu līdz pat 250,- Euro / Bruto