Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

About the Role: The Operations Admin is a critical member of the Cyber Security IAM Operations team responsible for being the face to our customers and providing excellent, world-class customer support. The Operations Admin interfaces with all our businesses within NBCUniversal and supports Directory Services, DNS, PKI, SSO, PAM, and Identity and Access Management Support.

Job Description

Job Description

Location: Chennai

Responsibilities

The Operations Administrator position participates on the Identity & Access Management Operations team; you will be responsible for performing the following duties:

Work collaboratively across NBCU Cyber and I&AM to help drive operations forwardMonitor queues and respond to customer requests surrounding the following services:DNS (Infoblox, Neustar, Microsoft)Directory Services (Azure AD, Active Directory)Group Management, DFS, and other related servicesSailpoint and WavesetIGA system alertsCyberArk and Netwrix OperationsLearn, create, and document SOPs around performing tasks and supporting servicesSupport Audit engagements focusing on pulling together reports and remediating findingsSplunk DashboardingPowerShell creation and automationPublic Key InfrastructureReview Application Monitoring reports and ensure we have adequate response and alertingAssist in performing RCAs for system-level support issues and incidents

The Operations Administrator must have 2+ years’ experience in the technical spaces listed

Active Directory administrationDNS administration (Infoblox, Microsoft DNS)Domain name administration and registrationScripting experience (PowerShell, Python, Bash, etc.)Windows / Linux / Mac administration and configurationBasic networking knowledge and troubleshootingSQL, Ping, AzureSailPoint, Tomcat

Desired Characteristics

Self-starterFast learner and the ability to understand large, complex infrastructuresExpertise working on a team with motivated cross-functional individualsThe ability to work with demanding customersThe ability to work as part of a team and share knowledgeThe ability to work directly with Customers and understand their needs and concernsExcellent communication and customer service skillsAbility to work across platforms and with various support teamsAbility to want to learn and growMust be a team player

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years