Cyber Crisis/Incident Response Manager (HYBRID) ( 2600001C ) **Primary Location** : UNITED STATES-NY-Syracuse **Other Locations** : UNITED STATES-NC-Charlotte **Organization** : Equitable **Schedule** : Full-time **About the Role** At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859. Equitable is looking for a Cyber Crisis/Incident Response Manager who will play a critical role in safeguarding the organization’s digital assets and reputation. This position is responsible for managing cyber incidents, developing and maintaining response frameworks, and ensuring readiness through proactive planning and exercises. The ideal candidate will have strong technical knowledge, leadership skills, and the ability to collaborate across multiple business units in a high-pressure environment. As a Cyber Crisis/Incident Response Manager, you will be at the forefront of protecting our organization against evolving cyber threats. This role is responsible for leading incident response efforts, developing and maintaining actionable runbooks, and ensuring organizational readiness through annual cyber crisis tabletop exercises. You will collaborate closely with Lines of Business and senior leadership to manage high-impact cyber events, drive continuous improvement, and uphold compliance with industry standards. If you thrive in fast-paced environments and have a passion for cybersecurity resilience, this is your opportunity to make a significant impact. **What You’ll Be Doing** Incident Management & Response + Lead and coordinate the response to cyber incidents, ensuring timely containment, eradication, and recovery. + Serve as the primary point of escalation during major cyber events, providing guidance and decision-making support. + Maintain detailed documentation of incidents and lessons learned for continuous improvement. Runbook Development & Maintenance + Develop, update, and optimize incident response runbooks and playbooks to align with evolving threats and regulatory requirements. + Ensure runbooks are actionable, tested, and accessible to relevant stakeholders. Cross-Functional Collaboration + Interface with Lines of Business (LOBs) to ensure alignment of incident response processes with operational needs. + Act as a liaison between technical teams, business units, and executive leadership during crisis situations. Preparedness & Exercises + Design, develop, and deliver annual cyber crisis tabletop exercises to validate organizational readiness. + Coordinate post-exercise reviews and implement improvements based on findings. Governance & Reporting + Track and report on incident metrics, trends, and response effectiveness to senior leadership. + Ensure compliance with internal policies, industry standards, and regulatory requirements. Threat Detection & Monitoring + Stay informed on evolving threats and continuously monitor the threat landscape relevant to the firm, ensuring the team is updated on emerging risks. This position offers a hybrid work schedule, with an on–site presence of 2–3 days per week combining flexibility with team collaboration. The base salary range for this position is $113,000 - $135,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below. Equitable Pay and Benefits: Equitable Total Rewards Program (https://portal.equitable.com/appentry/EDoxRedirect?node\_id=A2023013000001) **What You Will Bring** Required Qualifications: + Bachelor’s degree in Cybersecurity, Information Technology, or related field **OR** 8 years of equivalent experience. + 5 years of experience in incident response, cyber crisis management, or related cybersecurity roles. + Demonstrated understanding of threat landscapes, attack vectors, and mitigation strategies. + Familiarity with frameworks such as NIST CSF, ISO 27001, and FFIEC guidelines. + Established communication and stakeholder management skills. + Ability to work under pressure and make critical decisions during high-impact events. Preferred Qualifications: + Experience in financial services or other highly regulated industries. + Certifications such as CISSP, CISM, or GIAC (GCIH, GCFA). + Knowledge of SIEM tools, forensic analysis, and threat intelligence platforms. **Skills** **Agile Methodologies:** Knowledge of concept and principles of agile methodology; ability to apply appropriate agile approaches in the processes of software development and delivery. **Confidentiality:** Knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees; ability to apply this knowledge appropriately to diverse situations. **Information Security Management:** Knowledge of the processes, tools and techniques of information security management; ability to deploy and monitor information security systems, while detecting, controlling and preventing violations of IT security. **IT Governance:** Knowledge of the accountability framework and processes used to encourage proper behavior in IT activities and operations; ability to implement IT systems and controls to meet business needs and requirements. **About Equitable** At Equitable, we’re a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose. Click Careers at Equitable (http://www.equitable.com/careers-at-equitable) to learn more. ****** Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE: Equitable participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com . **Req ID:** 2600001C