Customer Support Specialists (Hybrid) Men. Falls, WI
ManpowerGroup
Our client, a leader in the Marine and RV industry, is seeking a Customer Support Specialist (Hybrid) to join their team. As a Customer Support Specialist, you will be part of the Technical Support Department supporting the RV Systems team. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a team-oriented mindset which will align successfully in the organization.
**Job Title:** RV Systems Support Technician – Electrical Focus
**Location:** Menomonee Falls, WI (Hybrid)
**Pay Range:** $19–$25/hr based on experience
**What's the Job?**
+ Provide customer support for RV and marine products with a focus on electrical troubleshooting and installation assistance.
+ Assist with product inquiries, including system compatibility, features, wiring, and sizing.
+ Diagnose and resolve technical issues related to AC and DC systems, inverters, converters, solar setups, and battery management.
+ Read and interpret wiring diagrams, safety rules, schematics, and operation/maintenance manuals (in English).
+ Walk customers through installations or repairs over the phone or via email with patience and clear communication.
**What's Needed?**
+ Proven ability to read and interpret technical documents including safety rules, schematics, operation and maintenance manuals.
+ Practical experience with AC and DC RV/marine electrical systems including wiring, wire termination, basic circuit analysis, and use of digital voltmeters (DVM).
+ Strong troubleshooting skills and a solution-focused mindset.
+ Ability to remain calm under pressure and effectively navigate conflict resolution.
+ Team player with excellent time management and organizational skills.
**What's in it for me?**
+ Hands-on, problem-solving role with real impact—every day is different.
+ Hybrid work model allows for flexibility and autonomy.
+ Work in a supportive team environment with opportunities to learn and grow.
+ Gain valuable experience in a growing industry.
+ Possibility of full-time employment after the contract period.
**Upon completion of waiting period associates are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Supplemental Life Insurance
+ Short Term Disability Insurance
+ 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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