Our client, a leading organization in Automotive manufacturinng is seeking a Customer Support Specialist 5 to join their team. As a Customer Support Specialist, you will be part of the Customer Service Department supporting clients and ensuring their inquiries and issues are addressed effectively. The ideal candidate will have excellent communication skills, attention to detail, and a proactive attitude, which will align successfully in the organization. **Job Title:** Customer Support Specialist 5 **Location: Complete remote** **Pay Range:** $25 - $30 /hr **What's the Job?** + Interact with customers to provide information in response to inquiries about products and services + Handle and resolve complaints related to service or billing issues + Determine the customer's issue and offer possible solutions or follow-up as needed + Contact customers to respond to inquiries or notify them of claim investigation results and planned adjustments + Keep detailed records of customer interactions, transactions, inquiries, complaints, comments, and actions taken **What's Needed?** + Verbal and written communication skills with a focus on clarity and professionalism + Ability to work independently and manage time effectively + Accurate documentation and record-keeping skills + Previous experience with computer applications such as MS Outlook or data entry software + High school diploma or GED preferred + 10+ years of customer service-related experience required **What's in it for me?** + Opportunity to work in a dynamic and supportive environment + Gain valuable experience in customer service and support + Be part of a reputable organization committed to employee growth + Work in a location with a collaborative team atmosphere + Competitive hourly pay rate with consistent hours If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.