Customer Success Team Lead
Insight Global
Job Description
Insight Global is looking for an Customer Success Team Lead to join a contract manufacturing organization in Phoenix, AZ. The Inside Sales Team Lead is a key management role responsible for leading a high-performing Inside Sales Team that delivers exceptional customer experiences from initial engagement through project delivery. This role combines strategic account stewardship with operational excellence, ensuring customer needs are met, projects move smoothly through the pipeline, and revenue growth opportunities are maximized. The Team Lead will balance customer relationship management, sales process oversight, and team leadership. Success in this role requires strong commercial acumen, the ability to anticipate and resolve challenges, and a passion for developing both people and processes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
- 2+ years in a leadership role with 3+ direct reports
- 3+ years in a Sales or Customer Relationship Management role - Bachelor's Degree in Business, Supply Chain, or a related field
- CPG or Manufacturing experience
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