The Sage Intacct Accountants Program (SIAP) is a strategic partnership between Sage Intacct and CPA.com (an AICPA company) that enables accounting and advisory firms to build scalable, technology-enabled outsourced accounting and advisory practices.

The Customer Success Manager (CSM) for the Sage Intacct Accountants Program (SIAP) is a strategic, partner-facing role responsible for driving partner adoption, satisfaction, service excellence, and long-term value realization through revenue growth. The CSM ensures partners achieve their desired business outcomes through proactive engagement, strategic guidance and partnership across the partner lifecycle. The role focuses on enabling accounting and advisory firms to deliver greater client value through adoption of Sage Intacct and maximizing renewals, up-sell, and cross-sell opportunities.

The CSM will be key contributors to the development and execution of a scalable partner engagement framework that ensures partners are enabled, certified, and deliver high-quality services. In parallel, the CSM will collaborate with peers, Channel Executives and cross-functional teams to drive partner growth, optimize client outcomes.

This is a Hybrid role based in our Atlanta office 3 days per week.