Our client, a leader in customer solutions, is seeking a Customer Solutions Associate to join their team. As a Customer Solutions Associate, you will be part of the Customer Service department supporting various teams. The ideal candidate will have excellent communication skills, strong analytical aptitude, and developed problem-solving skills which will align successfully in the organization. **Job Title:** Customer Solutions Associate **Location:** Solon, OH Office (On-site presence required on Tuesday, Wednesday, and Thursday, with the option to work from home on Monday and Friday) **What's the Job?** + Drive customer satisfaction by consistently delivering high-quality service. + Manage open orders and ensure adherence to the Daily Activity Schedule. + Collaborate with customers and business partners to resolve order issues. + Provide 360 visibility on the status of orders to customers and internal teams. + Participate in operational review meetings to enhance process quality. **What's Needed?** + High School Diploma required; undergraduate degree strongly preferred. + 1-2 years of Supply Chain experience in Order Management or related fields preferred. + Excellent written and verbal communication skills. + Proficiency in Microsoft Office applications, especially Excel. + Ability to work independently and manage multiple priorities in a fast-paced environment. **What's in it for me?** + Opportunity to work in a dynamic and collaborative environment. + Chance to develop your skills in customer service and supply chain management. + Exposure to various stakeholders and business partners. + Engagement in continuous improvement initiatives. + Possibility for career advancement within the organization. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.