**Our client, a leader in the manufacturing and healthcare support industry, is seeking a** **Customer Service Coordinator** **to join their team.** As a **Customer Service Coordinator** , you will be part of the **Customer Care** department supporting a diverse range of internal and external stakeholders. The ideal candidate will have **critical thinking** , **effective communication** , and **conflict resolution** skills, which will align successfully within the organization. **Job Title:** Customer Service Coordinator **Location:** Remote (Initial 6 weeks training onsite in Cary, NC) **Pay Range:** Up to $23.52 per hour **What’s the Job?** + Manage end-to-end planning and deployment of field resources in a dynamic environment + Own customer communications throughout all service events + Navigate complex scheduling discussions with customers and coordinate appointments + Apply prioritization logic to meet customer commitments and optimize resource utilization + Support service engineers and strategic partners while multitasking in a fast-paced setting **What’s Needed?** + 2+ years of customer care experience (non-call center environment preferred) + Strong critical thinking, active listening, and conflict resolution skills + Proficiency in Excel; knowledge of SAP and Magellan Genesis phone system preferred + Bachelor’s degree preferred or equivalent experience + Ability to work 2nd shift (3 PM–12 AM EST), including assigned weekend shifts **What’s in it for me?** + Medical insurance + Dental insurance + Disability insurance + Life insurance + Weekly payment If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.