Customer Service Support
Aston Carter
Description
This role will focus on shipment confirmations, customer invoicing, inventory updates, and general administrative tasks, with an emphasis on accuracy in data entry and record-keeping. Job Duties - Provides coordination of Sales, Operations, Logistics, and Finance to ensure customer orders are executed efficiently and all appropriate communications, both internally and externally, are consistent. - Follows appropriate order fulfilment policies, standards, guidelines, and procedures. - Manages and maintains current order status visibility, price verification, and product inquiry. - Supports operations management in locating products and determining product availability. - Coordinates with Transportation Specialist(s) to facilitate the timely shipment of product. - Receives and processes sales orders from customers by phone, email, or fax. - Prepares orders by checking product availability, coordinating transportation for delivery, maintaining sales order logs, preparing bills of lading, and processing administrative paperwork for site and corporate office (i.e. Sales Orders, pick slips, STOTs, etc). - Completes necessary inventory data entries. - Maintains customer account books, updating or changing customer’s account information as needed, reporting changes and deleting obsolete information. - Provides support to the team on daily transactions and in managing the expectations of the stakeholders. - Perform other reasonably related tasks as assigned by management. Monday - Friday 8:00am - 5:00pm **Monday and Friday remote** Dress code: business casual (no jeans)
Skills
microsoft office, administrative support, netsuite
Top Skills Details
microsoft office,administrative support
Additional Skills & Qualifications
-Demonstrates proficiency in Microsoft Word, Excel, and PowerPoint - Excellent administrative skills required, including the ability to manage a variety of tasks and attention to detail. - Some CRM experience is a plus. - Self-directed with the ability to work on multiple projects with competing priorities and deadlines.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Camp Hill,PA.
Application Deadline
This position is anticipated to close on Sep 30, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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