Job Title: Customer Service Specialist

Job Description

As a Customer Service Specialist, you will support our customer base by managing quote and order entry using the Epicor ERP system. Your role will demand high efficiency, both in quality and quantity, to handle daily workloads effectively. You will have the opportunity to escalate issues to the Account Manager and Sales Management when necessary. Communication with customers and other departments, such as Production and Engineering, will be part of your responsibilities. Familiarity with work instructions and participation in ongoing training activities are also expected.

ResponsibilitiesManage quote and order entry in Epicor ERP system.Maintain high efficiency in daily workload.Elevate issues to Account Manager and Sales Management as necessary.Communicate with customers and other departments, including Production and Engineering.Review and understand work instructions.Participate in ongoing training activities.Perform other job duties as assigned.Essential Skills1 to 2 years of customer service experience.Proficient in MS Office and data entry.Strong attention to detail.Additional Skills & QualificationsQuick learner with an open personality.Strong communication and interpersonal skills.Detailed and focused with good organizational and planning skills.Ability to prioritize and handle urgent issues.Work Environment

This role is 100% onsite in Tukwila/Southcenter with working hours from 8 AM to 4:30 PM. The position offers exposure to the aerospace industry under a large umbrella company, providing a dynamic and engaging work environment.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

Medical, Dental & Vision401(k)/RothBasic/Supplemental Life & AD&DShort and long-term disabilityHSA & DCFSATransportation benefitsEmployee Assistance ProgramCompany Paid Time off or State Sick Leave

Pay and Benefits

The pay range for this position is $21.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tukwila,WA.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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