As a Customer Service Specialist, you will support our customer base by managing quote and order entries using the Epicor ERP system. You are expected to maintain high efficiency and quality in your daily workload. You should be capable of elevating issues to Account Manager and Sales Management when necessary and communicate effectively with customers and various departments, including Production and Engineering.
ResponsibilitiesSupport customer base with quote and order entry in Epicor ERP system.Maintain a high level of efficiency, quality, and quantity in daily workload.Elevate issues to Account Manager and Sales Management as necessary.Communicate with customers, with frequency dependent on platform and workload.Collaborate with other departments such as Production and Engineering.Review and comprehend appropriate work instructions.Participate in ongoing training activities.Perform other job duties as assigned.
Essential Skills1 to 2 years of customer service experience.Proficiency in MS Office and data entry.Attention to detail.
Additional Skills & QualificationsStrong communication and people skills.Quick learner with an open personality.Good organizational and planning skills.Ability to prioritize and handle urgent issues effectively.
Work Environment
This position is 100% onsite in Tukwila/Southcenter with working hours from 8:00 AM to 4:30 PM. You'll gain exposure to the aerospace industry and work under a very engaging and supportive management.
Job Type & Location
This is a Contract to Hire position based out of Tukwila, Washington.
Pay and Benefits
The pay range for this position is $21.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tukwila,WA.
Application Deadline
This position is anticipated to close on Oct 2, 2025.
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\n\nAbout Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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