Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. **Bringing out the best in people** As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us. Working at Dentsply Sirona you are able to: **Develop faster** - with our commitment to the best professional development. **Perform better** - as part of a high-performance, empowering culture. **Shape an industry** - with a market leader that continues to drive innovation. **Make a difference** -by helping improve oral health worldwide. **SUMMARY OF POSITION:** + Customer Service는고객서비스에필요한전반적인업무와회사의영업목표달성을위한비즈니스활동을지원합니다. **DUTIES & RESPONSIBILITIES:** • 전화, 이메일, 채팅 등의 채널을 통해 접수된 고객 문의 응대 Responding to customer inquiries received via telephone, e-mail, chat, etc • 고객 주문 및 배송 관리(장비, 소모품, 웹샵) Customer ordering and delivery management (Equipment, consumable, web shop) • 제품 입고 스케쥴, 재고 수준 및 청구 대금 모니터링 Shipments schedule, Stock level & Billing monitoring • 시스템에 신규 고객 생성 Create new customers on the system • 계약서 및 견적서 발행 Issuance of Contract & Quotation • 거래명세서 및 전자세금계산서 발행 지원 Support for issuance of transaction statements and e-tax invoice • CRM 관리 및 UDI 이슈 지원 CRM management & UDI issue Support • 대리점 요청사항 지원 Support for agency requests • 글로벌 CS 팀과의 커뮤니케이션 Communication with global business CS team **KNOWLEDGE, SKILLS & EXPERIENCE:** + ERP 시스템에대한지식및경험보유 + 영어메일링및소통가능 + 엑셀상급자 + 온라인비즈니스 CS 3-5년경력자우대 **COMPETENCIES:** + 변화하는환경에빠른적응능력 + 고객중심의사고방식 + 세일즈프로세스의이해 + 독립적인업무수행 + 멀티태스킹능력 + 뛰어난커뮤니케이션스킬 + 문제해결능력 Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com (careers@dentsply.com) . Please be sure to include “Accommodation Request” in the subject.