Job Title:

Customer Service Representative with Romanian (temporary)

Job Description

Еxperience the power of a game-changing career 

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And, we’re proud to be recognized with awards such as \"Employer Brand Leader of the Year\" and \"Best Employer - Outsourcing\" year after year.

Join Us in a Growing Opportunity!

We are thrilled to announce our collaboration with a leading tobacco company renowned for delivering exceptional products and services. We are on the lookout for a motivated and skilled Customer Service Representative to become part of our dynamic team for a temporary position lasting 2-4 months.

Your Typical Day:

Engaging in outbound campaigns to connect with customers, providing them with information and assistance to enhance their experience.Maintaining a thorough understanding of the products, brand, and industry to offer precise information and support during outbound interactions.Conducting research to gather relevant information and delivering accurate responses to inquiries, ensuring customers receive the best possible service.

What you need to have is:

Excellent communication skillsNear Native level of Romanian, both written and verbalAdvanced knowledge of English, both written and verbalCustomer-oriented attitudeProficiency in using CRM systemsHigh attention to detail and accuracy in all tasksAbility to work both on your own and within a team

What can you expect from us:

Fulltime role with working shifts between 9:00 a.m. – 11:00 p.m., Monday – SundayCompetitive salary with monthly performance-based bonusesConvenient office location, close to bus stations and the metroComprehensive initial training and onboarding (fully paid by us)Continuous training and upskilling programs through Concentrix UniversityProfessional Development and Career Navigation programs to map out the steps in your desired developmentHealth and Wellbeing initiativesRelocation support if needed (accommodation and travel expenses)Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Experience the best version of you! 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  

  

Concentrix is an equal opportunity employer  

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 

Location:

ROU Bucharest - 63-69 Dr. Iacob Felix Street

Language Requirements:

English (Required), Romanian (Required)

Time Type:

Full time

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