Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

As the face of our customer, here’s what you will do: 

Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable. 

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
 
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Job overview and responsibilities:Provide assistance to the traveling public by performing various customer service duties in the airport terminalPrepares tickets, determines fares and routing to ensure passenger's travel needs are metResponsible for daily cash and credit card salesHandle reservations and Mileage Plus inquiriesReceive and direct incoming calls, greet and direct customers, tag and handle bagsRequired to staff ticket counter, boarding gates, and baggage claim areaSecurity Screen baggage and passengersAssist with cabin inspections and cleaning, lavatory servicesPerform other duties as directed by station management to provide customer service support

This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

QualificationsMinimum QualificationsHigh school diploma/GED or equivalentFluent in English (written and spoken)Must be able to type at least 20 wpmMust possess excellent customer service skillsMust be able to work in a fast-paced environmentMust be flexible to work any shift assigned within a 24 hour/day, 7 day/week operation including weekends, holidays and overtime as needed. Hours can include late nights and early morningsMust be willing to work outside in all weather conditions (e.g., rain, heat, humidity) and in baggage areas that are open to the outside weather conditionsMust be willing to work in extreme weather conditions for extended periods of timeMust be willing to work where there will be exposure to high noise levelsMust be willing to work in a high-pressure, safety-sensitive, deadline driven environmentMust be willing and able to travel to U.S. for trainingMust be able to clear a background CheckMust be eligible to obtain and maintain credentials necessary for the position. Position-specific clearances include but are not limited to FAA, TSA, AND Port Authority and US CustomsMust be legally authorized to work in the Federated States of Micronesia for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position