**Customer Service Representative – Direct Hire – York, PA** **Starting Salary $60,000 - $70,000 based on experience** **Fully Onsite Position Monday-Friday 8am-5pm** Manpower is seeking a **Customer Service Representative III** for a top manufacturer in York! This role serves as the primary contact for assigned customer accounts, focusing on relationship management, account health, and delivering an exceptional customer experience. **Key Responsibilities** Serve as the main point of contact for assigned customer accounts Build strong, long-term customer relationships through proactive communication Manage the full order lifecycle: entry, scheduling, delivery, and follow-up Communicate order updates, delays, and resolutions before issues escalate Understand customer needs and recommend solutions aligned with company capabilities Investigate and resolve customer issues while balancing operational requirements Collaborate with Sales, Operations, Planning, Shipping, and Finance Maintain accurate records and documentation in ERP/MRP systems, **SAP** Handle multiple accounts and priorities with strong attention to detail Identify process gaps and support continuous improvement efforts accurate, on-time order processing Strong communication and timely issue resolution Effective internal coordination with reduced escalations Are you Interested? Stop your job search and apply today! A recruiter will be in touch within 24 hours. Share this job with friends and family and earn dollars with every successful hire. ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.