Job Description Insight Global is looking for an excellent Customer Service Representative for the world's largest industrial auctioneering company and trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. The Customer Service Representative plays such a meaningful role in the operation of the branch and service center. The Customer Service Representative will be providing outstanding customer experience both in person and through various communication channels to help the organization focus on business and branch growth. Responsibilities include: - Provide a variety of customer support services through the mail, telephone, and direct personal contact at the office - Process orders and assignments and enter data into the internal computer systems - Reference pricing and delivery information - Respond to customer questions, inquiries, and requests - Set up new and maintain existing records - Perform word processing assignments, filing, and related clerical duties - Process paperwork in preparation for auction day, securing necessary approvals We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - Excellent communication skills and comfortable with customers - A phenomenal teammate, willing to assist your peers - Digital literacy with excel and typing - Time management skills - Customer service experience