GFL Environmental is looking for a Customer Service Representative to join our in Coquitlam, British Columbia!

At GFL our goal is to invest in our people and provide opportunities to grow for life!

GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Together, our employees are known as “Team Green”—a name that unites us all under our shared purpose: making our customers and communities Green for Life!

Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day.

The Job:

The Call Centre Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations.

Benefits: Competitive benefits plan, including:

Retirement Saving Options, for future financial securityPrioritized orthodontic and vision coverageLife Insurance10 days of annual paid vacation

A day in the life* of a Call Centre Service Representative:

Handle inbound customer calls and emails for multiple GFL Environmental divisionsRespond to customer inquiries with a solutions-oriented approach while managing multiple tasks efficientlyConduct customer follow-ups and return calls to ensure timely resolution of issuesComplete email follow-ups regarding service inquiries, account updates, and requestsProcess payment requests and support billing-related inquiriesRun credit checks for new customer accounts in accordance with company proceduresAct as a positive ambassador for GFL Environmental by promoting cooperation and collaboration with internal teams and external customersPerform additional duties as assigned by managementMaintain flexibility with work schedules, as start times and daily responsibilities may vary based on operational needs

About GFL

Other advantages to working at GFL:

A network of 20,000+ employees across North AmericaDiverse career pathways and internal growth opportunitiesIncreased sustainability of your community, through the Full Circle ProjectActivity in a publicly traded company (on NYSE & TSX)

#GFLTalent

 

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

 

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.