Customer Service Representative

Location: Mines Rd, Laredo, TX
Shift: Monday – Friday, 9:00 AM – 6:00 PM
Pay Range: $16 per hour

Our client in the logistics industry is seeking a Customer Service Representative to join their team.

As a Customer Service Representative, you will be part of the operations department, supporting delivery coordination teams. The ideal candidate will have strong communication skills, problem-solving abilities, and attention to detail, which will align successfully within the organization.

What’s the Job? Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess, and resolve problems or issues Monitor progress of delivery routes Process changes or cancellations to delivery ordersWhat’s Needed? Experience with Microsoft Office programs (Word, Excel, PowerPoint) High school diploma or equivalent 1-year related experience, preferably in a call center environment Strong customer service skills and ability to resolve issues effectively Ability to multitask and thrive under pressure while staying organizedWhat’s in it for me? Competitive pay ($16/hour) Career growth and development opportunitiesRecruiter Patsy Cabriales 
9562315720
[email protected]

If this role interests you and you’d like to learn more, click apply now and a recruiter will be in touch to discuss this great opportunity. We look forward to speaking with you!

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.