Job Title: Customer Service Representative Responsibilities + Process customer orders via email, handling 25-50 emails daily. + Maintain customer relations before and after delivery. + Manage all orders and purchase orders. + Send paperwork to the lab as required. + Assist occasionally in the shipping department. + Communicate with trucking companies for order deliveries. Essential Skills + Proficiency in Microsoft Office Suite + Experience with Outlook + Experience in customer service and data entry Additional Skills & Qualifications + Familiarity with Chempax Computer System + Experience in manufacturing or chemical manufacturing is a plus + Ability to work independently and learn quickly Work Environment Work in a team of five at a smaller chemical company with a relaxed dress code and a family-like atmosphere. The environment is characterized by camaraderie among long-time employees. Enjoy a relaxed environment with no face-to-face customer interactions and good benefits that kick in quickly. Job Type & Location This is a Contract position based out of Joliet, Illinois. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Joliet,IL. Application Deadline This position is anticipated to close on Sep 17, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.