My client, a reputable company, is hiring for an OVERNIGHT REMOTE Customer Service Representative with competitive pay!

Job Description:

We are looking for a competent Call Center Representative to field customer calls and emails, provide information, place parts and consumables orders, create price quotes for services, assign field technicians to sites. With the primary goal to achieve excellent customer service for our customers that drives sustainable business growth.Respond to all phone and emails from customers and internal teamOpen service requests and sales orders for contract parts, returned parts and projectsManage telephone and email enquiries. Review open service requests and bring to a satisfactory closure within a timely manner.Help to manage for new machines to be installed, moved and decommissioned.Ensure all project information is updated in Salesforce.Manage quotes being sent to customers, and process through to the Order Entry team for order creation.Ensure parts are shipped ready to meet field technicians.Keep customers regularly informed of service request progress.Coordinate repairs and technical support with field personnel and schedule workload accordinglyAbility to multi-taskAbility to work independently / remote

Qualifications to Apply:

Must have Salesforce experienceProven experience as call center representative or similar positionExperience in customer service is essential.Proficient in English; Good knowledge of additional languages will be a definite plus.Working knowledge of MS OfficeAbility to work under pressure.Ability to work independently and multi-task.

APPLY NOW!!!!

Pay and Benefits

The pay range for this position is $33.23 - $33.23/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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