El Paso, TX, 79995, USA
189 days ago
Customer Service Representation
Job Description Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence. Shift: Monday to Friday 8;30 AM to 5:00 PM with 1/2 hour lunch PRIMARY DUTIES AND RESPONSIBILITIES • Developing a proactive relationship with our customers by providing first class customer service and communication • Handling shipment quoting/pricing for customers • Covering available shipments through strategic negotiations with trucking companies • Sending and collecting documents to and from carriers • Obtaining location updates for shipments in progress • Data entry of various files and information into our software • Providing problem-resolution effectively and a timely manner Disclaimer Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at - will rights at any time. Benefits: · Dental insurance · Health insurance · Vision insurance Work setting: · In-person Ability to Relocate: · El Paso: Relocate before starting work (Required) Work Location: In person Requirements · Must have logistics experiences -Customer Service Representation · High school diploma or GED (General Education Diploma) equivalency · Basic computer skills · Detail oriented and able to thrive in a fast-paced environment
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