Our client, a Logisitics comonay & leading provider in customer service solutions, is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the customer support department, ensuring excellent service and satisfaction for our clients. The ideal candidate will have strong verbal and written communication skills, attention to detail, and exceptional interpersonal skills which will align successfully in the organization. **Job Title:** Customer Service Rep **Location:** Romulus, MI **Pay Range:** $20.00 **Shift:** 8:30AM-5PM Monday- Friday **What's the Job?** + Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. + Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. + Refer unresolved customer grievances to designated departments for further investigation. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Provide follow-up as needed to ensure customer satisfaction and resolution of issues. **What's Needed?** + High school diploma or GED preferred. + Strong verbal and written communication skills. + Attention to detail and strong customer service skills. + Ability to work independently and manage time effectively. + Previous experience with computer applications, such as MS Outlook or data entry software. **What's in it for me?** + Opportunity to develop your customer service skills in a dynamic environment. + Gain experience in a reputable company recognized for its commitment to customer satisfaction. + Work with a supportive team that values collaboration and communication. + Potential for career advancement within the organization. + Engage in a role that makes a difference in customers' lives every day. **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.