Our client, a leader in customer support services, is seeking a Customer Service Professional to join their team. As a Customer Service Representative, you will be part of the Customer Support Department supporting customer inquiries and order management. The ideal candidate will have excellent communication skills, a proactive attitude, and a strong commitment to customer satisfaction, which will align successfully in the organization. **Job Title:** Customer Service Professional **Location:** Fairfield, OH **Pay Range:** $22.52 per hour **Shift:** **What's the Job?** + Respond promptly and professionally to customer inquiries via phone, email, and other channels + Understand customer needs and concerns through effective communication + Collaborate with team members and seek assistance when needed to resolve issues + Recommend solutions independently or in partnership with field representatives or managers + Perform item look-up, sourcing, and order placement with or without support from the Field Sourcing team **What's Needed?** + Professional demeanor and strong customer service orientation + Excellent verbal, written, and listening communication skills + High attention to detail and commitment to quality + Ability to resolve basic issues independently or with peer support + Proficiency in systems such as Salesforce.com, Compass, IT Suite, ERS, Microsoft Office, Zilliant/P2P, Uniscore/SFD/VOS **What's in it for me?** + Opportunity to develop valuable customer service skills + Work in a supportive and collaborative environment + Potential for professional growth and learning + Engage in meaningful work that impacts customer satisfaction + Competitive pay rate of $22.52 per hour **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.