Our client, a dynamic and expanding legal services provider in the Milwaukee area, is seeking a dedicated and motivated individual to join their team as a Customer Service Outbound - SSA Benefits. As a vital part of the customer support department, you will play a key role in supporting clients and potential applicants through effective communication and diligent screening processes. The ideal candidate will demonstrate excellent communication skills, resilience, and a proactive attitude, which will enable you to thrive in a fast-paced environment and contribute positively to the organization’s success. **Job Title:** Customer Service Outbound - SSA Benefits **Location:** Glendale, WI **Pay Range:** **Shift:** 08:00am - 05:00pm, Monday through Friday **What's the Job?** + Make over 100 outbound calls daily to potential clients and leads who have expressed interest in our services. + Screen and evaluate leads for eligibility, ensuring they meet the necessary criteria for our services. + Obtain detailed client information through professional and courteous communication. + Maintain accurate and up-to-date records in call center databases. + Draft and send necessary paperwork to qualified candidates, including new client documentation. **What's Needed?** + Excellent verbal communication skills with a pleasant phone demeanor. + Strong spelling, grammar, and attention to detail. + Customer service experience, preferably in a call center or high-volume environment. + Proficiency in computer use and typing skills. + Ability to work efficiently in a fast-paced setting with strict deadlines. **What's in it for me?** + Opportunity to work in a supportive and growth-oriented environment. + Engage in meaningful work supporting individuals in need of disability benefits. + Gain valuable experience in customer service and intake processes. + Work with a dedicated team committed to excellence. + Potential for career development within a reputable organization. **Upon completion of waiting period, associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.