Our client, a dynamic leader in the customer service industry, is seeking a Customer Service Coordinator to join their team. As a Customer Service Coordinator, you will be part of the DSD Support associate team, supporting independent distributor partners and ensuring exceptional customer experiences. The ideal candidate will have outstanding communication skills, a strong sense of urgency, and a commitment to teamwork, which will align successfully in the organization. **Job Title:** Customer Service Coordinator **Location:** Hanover, PA (Hybrid - Onsite T, W, Th) **Hours: Hours:** 8:30 am - 4:30 pm (Monday - Friday) **Pay Rate:** $19.71 Max **What's the Job?** + Deliver timely, thorough responses to all telephone and/or email inquiries from independent distributor partners, sales managers, and DSD operations personnel. + Process and support any DSD plant or independent distributor setup changes. + Initiate plant closes to ensure independent distributor route orders are processed efficiently. + Audit transactions and setup daily through integrity reports. + Provide support to independent distributors regarding order management and issue resolution. **What's Needed?** + Exceptional customer service skills and a passion for helping others. + Strong organizational skills with the ability to manage multiple tasks effectively. + Proficiency in Microsoft Office Applications and database management systems such as SAP. + Ability to work in a fast-paced environment and maintain focus under pressure. + Associate Degree or a minimum of 2 years of related experience required. **What's in it for me?** + Opportunity to work in a supportive and collaborative team environment. + Possibility of extension or conversion to a full-time position. + Engagement in various projects with potential for professional growth. + Work-life balance with a structured schedule from 8:30 am to 4:30 pm, Monday to Friday. + Gain valuable experience in a call center role within a reputable organization. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.