Service Center

CSCS TX

Job Summary
responsible for servicing and retaining customer accounts within a specified region as well as driving new sales. This will enable the Manager to focus on existing business and increase customer loyalty. Additionally, the Manager will be responsible for growing both existing business year-over-year and identifying and developing new accounts within their region. They will be responsible for leading a team of field sales and marketing professionals and are accountable to the results of their teams that can exist in several different markets.

Essential Job Duties

Through customer service excellence, service existing customer accounts assigned to specified regionDevelop account planning strategy to cultivate sales of clients  with most growth potentialIdentify, qualify, and visit major account prospects and clients within the specified regionLocates or proposes potential business deals by contacting potential partners; discovering and exploring opportunitiesProtects organization's value by keeping information confidential.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Frequent travel to neighboring states & regionsOther duties as assigned

Skill/Requirements

Bachelor’s degree in Business, or related field; or equivalent combination of education, experience and training that provides the required knowledge and skillsMinimum 2 to 4 years related experienceStrong operational understanding of client driven metricsExperience with strategic account management & business developmentMust have a valid Driver’s License and be eligible for coverage under Caliber’s insurance policy (Not an excluded driver)Experience with strategic account management & business developmentAbility to effectively communicate with others, oral and writtenOrganizational, multi-tasking; adapts easily to fast-paced environmentPersonable, friendly demeanor with a “World Class” customer service approach to internal and external customersExcellent interpersonal and communication skillsSolid organizational and follow up skills